Applications are now open for the 2021 Program. Deadline is June 30, 2021. View the slides from our April 2021 webinar to learn more

Marguerete Luter

The Process Pro

Industry Experience:

  • Technology, computer / electronic product manufacturing, digital printing
  • Management consulting
  • Customer service / call center / help desk
  • Government contracting
  • Professional / civic / social advocacy


Functional Experience:

  • Vice President, global bid and capture organization for $1B technology infrastructures services business unit.
  • Vice President, technology implementation, operations and program delivery unit (including help desk and maintenance) for Federal Government contracts totaling $250M in revenue; employees numbered 150.
  • Senior operations manager for $25M, 245 person product service delivery organization.  Several years leading call center and regional planning and operations units.
  • Global business process reengineering leader and implementation manager.


Key Business Transactional Experience:

  • While VP for the global bid & capture organization, led a significant redesign that resulted in an industry leading approach to positions and skills, and enhanced promotional opportunities while also downsizing and reducing operational costs.
  • While Board Chair of a non-profit, I partnered with a CEO to successfully complete a merger with another non-profit.


What is the most important skill you bring to a corporate board?
Experience and results in strategic implementation, all aspects of operations management, and organization development in for-profit companies and not-for-profit organizations.